Ambulance response system overhaul will deliver improvements

Ambulance service should push ahead with more reforms and hospitals need to recognise the calibre of paramedicsNHS England’s gutsy move to overhaul the ambulance response system exemplifies how the NHS can push through controversial changes, and the perils of trying to do it.At first glance the new system appears counterintuitive – allowing 999 call handlers more time to decide the appropriate action, and classifying significantly fewer calls as needing the fastest response. Continue