Technology Will Make The World Better, Right? Not Always! (We’ve Gotta Change The Way We Think About This)

“Is it possible to get beyond both a naïve belief that the latest technology will solve social problems—and a reaction that rubbishes any attempt to offer novel technical solutions as inappropriate, insensitive, and misguided? Can we find a synthesis in which technologists look at their work critically and work closely with the people they’re trying to help in order to build sociotechnical systems that address hard problems?”