Zomato introduces a chat feature for online food ordering

Zomato’s apps now have an in-app chat feature.
Zomato has introduced an in-app chat feature for customers who are ordering food online, enabling them to chat with the team at the company about order-related issues.  Zomato’s in-app chat feature is currently available for users in India and UAE.
The chat feature has been integrated through a partnership with Konotor, a mobile-first user engagement platform.  Users can currently message the contact centre anytime between 9 a