For Hilton, Location Technology Must Solve Guests' Pain Points - GeoMarketing (blog)

GeoMarketing (blog)
For Hilton, Location Technology Must Solve Guests' Pain Points
GeoMarketing (blog)
But as Mark Weinstein, SVP for Customer Experience, Engagement, Loyalty & Partnerships at Hilton, the use cases are clear: experimentation and novelty are fine, but nothing gets full adoption unless it serves a key need for hotel guests and staffs ...