Bharti Airtel to revamp contact centre technology, extend Avaya deal - ETTelecom.com

ETTelecom.com
Bharti Airtel to revamp contact centre technology, extend Avaya deal
ETTelecom.com
The two companies had signed a five-year deal in 2012 under which Avaya was to handle the IT requirements of the customer care partners of Bharti Airtel across 80 locations in India and Africa. It was to bring video and social media capabilities at ...and more »