Passengers could be compensated up to Rs 20,000 for flight delays, cancellations

Air travellers could be paid a compensation of up to Rs 20,000 for flight delays and cancellations and Rs 5000 for being denied boarding, a draft passenger charter has proposed. The charter, framed by the Ministry of Civil Aviation, is expected to be placed in public domain soon following a final round of meeting with the stakeholders, officials said.Civil Aviation Secretary R N Choubey had said last week that the easy-to-understand passenger charter would mention all entitlements of an air