Travel agents to get help to thrive in digital age - The Straits Times

The Straits Times
Travel agents to get help to thrive in digital age
The Straits Times
Tech firm Zumata, which has developed chatbots such as an insurance one pictured here, is helping travel agents like Quotient Travel Planner to design chatbots for their own customers. The chatbot will help Quotient's customers access its services ...