Makeover: Refreshing new look for lab technician

Darlene Stevens, 63, is a lab technician. She came to us with the goal of updating her look and refreshing her style.
Darlene has medium textured hair and was finding it to be flat and shapeless. Her hair was previously coloured and needed a refresh. I started by placing slices of foil highlights in a fan pattern, throughout her head. I used a rich chocolate-brown background foundation colour to create depth, then used a colour refinement in a caramel-brown tone to soften the highlight, creating