Help! I can’t catch up on my strata payments

Q: I’ve gotten pretty far behind with my strata payments. I get past due notices with fees added on almost every month because I usually can’t pay enough, let alone all of what I owe. COVID is making it harder to catch up because whenever I get behind my mom usually helps me out, but she’s off work right now. I’m on EI and waiting to get disability benefits reassessed, but I’m embarrassed to tell the strata manager this. When they ask me to catch up, I just say that