Is the Customer Always Right?

When Does a Business Have the Right to Hang Up the Phone or Ask Someone to Leave Their Store?
The old adage that “the customer is always right” has been a cornerstone of good customer service for decades. But is this really the case?
Are businesses always required to put the customer’s needs above their own, no matter what the circumstances may be? And when does a business have the right to refuse service and ask someone to leave their store?
In Canada, businesses are allowed t