Diplomatic niceties: University of Alberta offers first course in protocol

Miss Manners wrote that “protocol is etiquette with a government expense account,” but for expert Gary Biggs, protocol is a crucial ingredient to smooth the road of personal and professional interaction.
Biggs and colleague Lawrence Dunham from George Washington University in Washington, D.C., are in Edmonton this week to lead the University of Alberta’s first course in diplomacy and protocol.
About 50 people from government, industry and academia have signed up for the three-d