Desk phones “a dying thing” at offices in Canada, say tech experts

Toronto marketing specialist Elaina Falcone laughs as she thinks back to about a year ago when executives at her company started walking around the office having phone conversations on headsets, resembling drive-thru employees. “I would be like, ‘Can I take your order?’ while walking by them,” recalls Falcone, who works at Accessible Media Inc., a not-for-profit media company […]