Will protective shields for Transpo drivers improve driver safety?

Citing a spike in both verbal and physical assaults against its bus drivers over the past year, the union representing OC Transpo drivers is applauding a pilot project that will equip a number of city buses with protective barriers for its operators.
Clint Crabtree, president of ATU Local 279, said the union has been pushing for protective barriers for more than 10 years, and has since been monitoring policies in other major urban centres.
The transit authority at that time explored the idea of