15-11-2017 02:57 via ottawacitizen.com

Uber launches new plan to stop illegal refusals to service-animal users

Canadian Uber drivers got both an email and an in-app notification Tuesday warning that it’s against the law to deny rides to people who use service animals and that doing so will get them kicked off the ride-sharing platform.
“It’s a step in the right direction,” said Kevin Frost, who is legally deaf and blind and who had repeated problems last month while travelling with his guide dog, Lewis, around Ottawa.
Uber said that as part of its new service animal policy and com
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