Project to build Phoenix Pay was 'an incomprehensible failure,' says searing auditor general report

Auditor general’s take on Phoenix Pay: Five things you should know
* The audit determined that Phoenix Pay was launched in 2016 without proper testing or a contingency plan. The system lacked many pay processing functions, had significant security weaknesses and there was no plan to upgrade the underlying software.
* The project was built on a false economy: rather than seek more money to do the job properly, Public Services and Procurement Canada cut project staff and reduced the number o