Phoenix pay centre falls further behind, but end of key bottlenecks in sight

The federal government’s efforts to whittle down a growing backlog of pay transactions failed significantly during the two pay periods ended Dec. 27.
Public Services and Procurement Canada, the department in charge of the troubled Phoenix pay system, reported Monday that its pay centre in New Brunswick processed just 53,000 regular transactions during the four-week stretch.  Not only is that down 25 per cent from the pay centre’s average performance between late July and late No