Phoenix Down Under: Auditor likens bungled payroll system to 'catastrophic' Australian experience

The failure of a Phoenix-like pay system in Australia’s Queensland Health service in 2010 cost taxpayers $1.2 billion and was described by the state’s premier as “possibly … the worst public policy failure in Australia’s history.”
The “catastrophic” experience of Queensland Health’s IBM pay system was referenced Tuesday by auditor general Michael Ferguson in his report on the federal government’s Phoenix fiasco. Ferguson noted the Aust