Nussbaum: How to build public support for urban intensification

You could not be faulted for approaching the new Minto building at the western gateway of Beechwood Avenue with excited anticipation.
After a fire devastated the previous structure in 2011, reducing apartments and beloved shops to ash, the sad and barren site sat boarded up until 2015, when construction began on a nine-storey, mixed-use building.
As you approach the new edifice, however, you may be puzzled. You recall the renderings showed an attractive entrance and transparent windows at a notc