Military complaints program cozy with leadership, lacking safeguards for confidential information,  warns Ombudsman

The Canadian Forces ombudsman won’t refer soldiers to a military program that is designed to resolve complaints at a local level after concerns were raised about the organization’s close relationship with senior officers as well as a lack of safeguards surrounding the confidential information provided by military personnel.
The Integrated Complaint and Conflict Management or IC2M program is billed by the Canadian Forces as a one-stop process to handle complaints at the local level. T