Hagar: In defence of personal support workers

The negative news coverage of personal support workers (PSWs) in long-term care facilities in Ontario in the last few months has left me disappointed and upset.
A picture of rampant elder abuse and lack of care in all long-term care homes has been communicated to the public. Personal support workers as a whole have been crucified and the many issues in Ontario’s long-term care system left unaddressed. The family, the public, the long-term care workers and the residents deserve to have thes