Elder abuse case: Personal support workers need governing body, group says

Ontario’s personal support workers need their own governing body to offer more accountability to residents in long-term care and their families, says the head of a group that represents 25,000 of these workers.
On Monday, the Citizen released video of a personal support worker (PSW) in a city-run retirement residence delivering 11 punches to Georges Karam, an 89-year-old man with Alzheimer’s and Parkinson’s who is a patient at the  Garry J. Armstrong long-term care facilit