Egan: When boilers turn cold and ovens heat apartments

Rehannon Hawkins, 36, lives with her 15-year-old daughter on the 11th floor at 1485 Caldwell Ave., a public housing highrise off northern Merivale Road.
It’s their home, warmly decorated with bright colours and plastered with family photos. But this winter arrived with an especially cold heart when the hot water stopped being hot and the heater stopped giving much heat.
“I just got so cold in here.”
So, she moved her bed into the living room. She left the oven on at roughly 200