Egan: We were treated like luggage, passengers testify at Air Transat hearing

Alan and Patricia Abraham had a wonderful cruise through the Greek islands for their 25th wedding anniversary in July, only to arrive home to a nightmare.
After two weeks away, their Montreal-bound Air Transat return flight was diverted to Ottawa because of a thunderstorm. For nearly five hours, they sat on the tarmac in sweltering heat, tantalizingly close to their Orléans home. It was nearly 30 C outside, with no air conditioning, no departure schedule, no answers. Tempers rose, shoutin