Denley: Changes to city water bills should make us pay more attention

There is a certain irony in the fact that the City of Ottawa is getting consumer complaints about its new water bills and the higher charges that come with them.  For years, the city water department produced big annual rate increases and floundering budget performance, but the public was largely oblivious. Now, the city has finally rationalized the way it charges for water and people are complaining. Read More