Barrhaven transit customers struggle with unreliable service, stuffed buses

Bus pain in Barrhaven is more than a feeling.
Data monitored by the planners at OC Transpo tell the transit agency that the bus service for the suburb hasn’t been up to snuff, just like customers have observed, and the top-level managers aren’t hiding from it.
“Barrhaven is a busy place,” said Pat Scrimgeour, director of transit customer systems and planning. “We carry thousands of people to Barrhaven every afternoon. People rightly have high expectations of us and