Bagnall: With AG's report on Phoenix pay system looming, has government actually learned any lessons?

When Auditor General Michael Ferguson tables his latest report this Tuesday, much attention will focus on his analysis of the Phoenix pay system — in particular, whether the fixes being applied to this epic information technology disaster will actually work.
On recent evidence, the answer seems likely to be “no.” The federal government’s pay system was struggling last month with a backlog of some 265,000 transactions, not counting a nearly equivalent number of administrat