80,639 requests later, Ottawa bylaw might make case for more resources

An increased number of calls to Ottawa bylaw officers could help their case for adding more resources when city council receives a consultant’s review of the department later this year.
There were 80,639 requests handled by the bylaw department in 2017, an eight per cent increase over the previous year.
The two call types that stand out are parking (15 per cent increase) and property standards (20 per cent increase).
Bylaw Chief Roger Chapman cautioned that the department hasn’t