TransLink wants to know how it can improve customer experience

Metro Vancouver’s transit authority is asking the public for ideas to make its stations, exchanges and stops more enjoyable for users.
TransLink’s latest open innovation call went live on Monday, and is meant to find ways to use technology and innovation to improve customer service and amenities. It closes on April 30.
The call is open to everyone, including individuals, companies, non-profits, non-governmental organizations and academic institutions.
“The idea behind these cal