Pat Carney: Artificial intelligence versus human intelligence

I’m done with artificial intelligence. I will settle for human intelligence. Preferably smart human intelligence.
Our access to human intelligence — let’s call it HI — is increasingly limited in our online environment. Humans have become a rare species, accessed only after hours wasted waiting on the phone.
Recently, I applied online for the Power Smart rebate on my new, energy-efficient heat pump that purrs away on the wall in my Saturna Island home. The rebate can be as