Makeover: Highlights and lowlights key to create depth and dimension

Bev Fitzgerald, 56, is a resource manager. She has a twin sister that is a client of ours and liked the way I did her hair and wanted me to create a new look that would better suit her face shape and texture.
Bev has very thick and coarse hair. It was previously lightened and was feeling drab and void of style. I felt like her colour was washing her out and needed a little depth to draw out her eyes. I also wanted to create a blended and more natural looking finish for ease of maintenance and to