Ultramar customers complain about delayed heating oil deliveries

For 30 years, West Island resident Denise Williams has had heating oil delivered to her home by Ultramar. She’s never had a problem, she said.
Until this week.
Williams gets automatic deliveries from the fuel company, but on Sunday, that delivery never came.
So she called the company. 
“Every day they were giving me the runaround. Sunday, they said, ‘Oh maybe Monday.’ Monday they said 48 hours, so that was Wednesday. Wednesday, I didn’t get it. I called again a