Opinion: Why trouble is brewing at Tim Hortons

Tim Hortons is slowly becoming a classic case of a completely dysfunctional franchise system.Franchisees on both sides of the border are now pressuring Restaurant Brands International Inc. (RBI), the new owners of the franchise, to ease up on increasingly strict rules around standards, pricing and inspections. Some franchisees have sought a class-action lawsuit against RBI. One Canadian-based franchisee is even alleging the parent company of improperly using funds from a national advertising cam