24-08-2022 00:34 via calgary.ctvnews.ca

WestJet fights back against passenger compensation ruling in court filing

WestJet is arguing it shouldn't have to compensate a passenger that filed a complaint with the Canadian Transportation Agency last year about a last-minute flight cancellation prompted by a lack of staff. While the airline says the cancellation of Owen Lareau's flight to Toronto from Regina last July was within its control, it argues in court documents that he shouldn't be entitled to compensation under passenger protection rules because the crew shortage was a safety issue and therefore exempt
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