'It should have been fixed a long, long time ago': Couple recounts Calgary Tower elevator failure weeks before cables snapped

An elderly Calgary couple is recounting a stressful experience at the Calgary Tower due to elevator problems and say it happened more than three weeks before eight people were sent plummeting several floors because of snapped cables. On June 18, Sophie and Guenther Haegele were dining at the Sky 360 restaurant atop the tower with their granddaughter and Sophie's sister from Germany. When it was time to descend, they learned the elevators were not in operation and staff had no idea when they woul