'Blocking the wrong people': Calgary Public Library sees increase in membership, borrowing 3 years after going fine-free

Just over three years after moving to a permanent fine-free model, the Calgary Public Library has seen tens of thousands of users return to use its services. Circulation of materials is up and renewals have increased by nearly 50 per cent. The Library went fine-free in July 2020 — meaning fines were no longer tallied and any accrued before July 1, 2020, were forgiven. Books and materials still have due dates and people who have items overdue by more than 35 days will be issued a replacemen