Alberta's VirtualMD relaxes pressure on overloaded emergency rooms

A different way of getting help for medical problems using 811 has helped a patient get treatment for sinus infection, and has helped the health care system. VirtualMD connects those calling 811 with doctors and patients using either a secured Zoom link or over the phone. This allows for doctors to conduct an assessment without putting undue strain on emergency rooms. Kristen Wagner had a sinus infection and was referred to the service because she couldn’t contact her family doctor. &ldquo