911 dispatch needs to be changed, Calgary fire chief says

The head of Calgary's fire department is formally adding his voice to a movement to change Alberta's emergency dispatch system. In a year-end interview, Chief Steve Dongworth says he continues to see mistakes being made by the current consolidated dispatch system. In 2020, Alberta Health Services, under the direction of the UCP government, announced it would be handling 911 calls in Calgary, Lethbridge, Red Deer and Wood Buffalo in one of three existing dispatch centres. Many municipal leaders a