City advising residents of possible data breach related to water meter services

HAMILTON, ON –The City of Hamilton is advising the public that a third-party mailing vendor was recently subject to a ransomware attack. Hamilton Water contracts Neptune Technology Group to replace and maintain water meters. Neptune Technology Group then leverages a third-party mailing vendor to inform residents of the need to have a water meter replaced.The City met this week with Neptune Technology Group, who handles replacement and maintenance of water meters (both residential and comme