RTM reassures commuters as winter wreaks havoc on suburban train lines

Commuters stuck in immobile trains just metres from their downtown terminus, unable to disembark for more than 40 minutes.
Commuters standing on platforms in the minus-20 C chill, unable to board because the trains that arrived were eight cars long instead of the usual 10, and already packed full.
Commuters crammed in like sardines wearing winter coats, standing and sweltering for more than an hour on their way to work.
These were among the complaints registered Monday and last week by regular u