Optus Triple Zero outage report reveals internal company failures and emergency calling system faults

Optus has released the findings of an independent review of the September 18 Triple Zero outage which includes 21 recommendations including a change to the company’s siloed way of working.
The report was also clear in pointing out poor execution and a focus on getting things done rather than getting things right in times of crisis.
The review was conducted by experienced executive and director Dr Kerry Schott and took a comprehensive look at the failure of the Tripe Zero services in South