19-07-2026 16:32 via appleinsider.com

Genius Bar AI tools spark concerns over employee monitoring & evaluation

Apple is testing a new Genius Bar tool called Live Notes that transcribes and summarizes conversations with a customer, but employees are worried about how the tool might be used against them.
Genius Bar employees may gain a new AI assistant
Artificial intelligence has become a buzzword throughout the tech industry from both the consumer and employee perspective. Employees of any kind at many companies have had to contend with mandatory AI tool use forced on them by the employer.So far, reports
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